---
title: Understanding payment statuses
source_url: https://moov-staging.money/help/sending-money/understanding-payment-statuses/
last_updated: 2026-07-22
---

# Understanding payment statuses

A payment moves through a few stages between when it's sent and when the recipient receives the money. Here's what the main statuses mean.

## Payment statuses

- **Waiting to be claimed** — The payment has been created and the link is ready. The recipient hasn't opened it or accepted it yet. You can still cancel at this point.
- **Accepted** — The recipient opened the link and accepted the payment, but hasn't finished receiving the money yet.
- **On the way / claiming** — The recipient chose how to get paid and the transfer is on its way to their card or wallet.
- **Completed** — The money has been sent to the recipient's card or wallet. When the funds become available can depend on their bank.
- **Canceled** — The payment was canceled before it was claimed. No money was sent.
- **Expired** — The link wasn't claimed within 10 days, so the payment expired. No money was sent.
- **Didn't go through** — The transfer to the recipient's card couldn't be completed. The recipient can try again with a different card.

## Good to know

- You can cancel a payment while it's still waiting to be claimed or after it's been accepted, but not once it's completed. See [How to cancel a payment](/help/sending-money/how-to-cancel-a-payment/)
- A completed payment can't be reversed or refunded through Moov Money.